Specializing in Smiles

Office Policies and Mission

Mission

Our mission is to provide the best service possible, in the most comfortable atmosphere possible, in the shortest time possible.

If at any time you do not feel we are meeting our mission, please make a member of our team aware of the situation.

Simple Policies

There are certain factors that can affect your orthodontic treatment outcome. We have compiled a list of a few of them to assist you in your decision making progress.

  • Good oral hygiene is a very important factor in the quality of your smile. This is something you can control. Brushing three times a day, flossing once a day and seeing your general dentist on schedule must be done. It has been seen that teeth move faster and create less discomfort when gum tissue is healthy. Remember: less swelling, less yelling!
  • Your treatment plan is designed for certain things to happen at a certain time. Not staying on the recommended appointment time schedule will delay treatment. We understand how dedicated you are to work, school, sports and extracurricular activities; we want you to be as dedicated to your smile.
  • Speaking of appointments, some will need to be scheduled during the middle of the day to allow for more individual attention. These include banding, bonding and repositioning.
  • Repair appointments scheduled in the late mornings or early afternoon can be minimized by how well you take care of your braces. If you shouldn’t swallow it, it shouldn’t be in your mouth (pens, fingernails, straws). We want to take your braces off, but we want to do it all at once not one at a time.
  • You will not starve!! Our list of foods to avoid is brief; basically, anything hard, crunchy and sticky. We will go into more detail the day the braces are placed…and yes, gum is allowed as long as it is sugar free and a small piece.
  • We are working families on budgets also and we understand sometimes the best of intentions can’t be met. If you’re having financial difficulties, please discuss this with our financial coordinator prior to treatment being disrupted. If the financial commitment is not being met, the patient will be seen on schedule, but treatment may not progress.
  • Our prediction sometimes is incorrect, but our goal is always to finish on time. I bet it is yours also! Good oral hygiene, keeping appointments, not breaking brackets, wearing appliances as recommended and making payments monthly can keep you on track and help us stay on target!
  • Most of all, we want your experience to be fun and memorable!

We are excited to see your perfect finished smile too! Remember, your smile is at the heart of all we do!